Productivity issues for Agile in BI/DW – part 1: People

Agile in a BI/DW environment faces a unique set of challenges that make becoming productive more difficult. These issues fall into a couple of categories. First are the difficulties inĀ  getting the team to the productivity nirvana promised. Second are the difficulties in simply being productive. Today I’ll focus on the first case.

Productivity nirvana is hard to find.

Nirvana
Nirvana

A core principle of Agile is the cross functionality of teams – so if there is slack in demand for one type of resource in a sprint, that resource can help out where there is stress on another. So a coder may pick up some test work, a web developer may help with some database design or a tester may help with some documentation and so on. The end result being the team can pretty much jump in each others shoes for basic tasks and only lean on the specialists for the tricky bits.

In BI/DW this cross-skilling is harder to pull off. The technical specialisation is more extreme – people tend to sit in the ETL, Cube or Report developer buckets and its taken them quite a while to get there. There is occasional crossover between a couple of technologies (usually at the BI end between Cube & report) but true polymaths are very rare. Plus the skills required to be good at any of these technologies tends to need very different mindsets – ETL developers tend to need to be methodical, logical thinkers with a strong eye for details and a love of databases – whereas report developers are often more creative and engage more with people (the business). This makes hopping into other team members shoes quite hard.

Meditations on the path

These things can be overcome to an extent by limiting the domains where cross-skilling is expected. This can be done in smaller teams by focusing the areas where the team can support each other away from the technical – for example testing or documentation can be pretty process driven and an ETL developer can easily test a report. Expectations around cross-skilling need to be reined in and the sprint planned with that in mind. This isn’t to say that cross-skilling can’t arise – but the time to get there is going to be a lot longer.

In larger teams you can look at dividing up the teams into areas where cross-skilling is more practical. Typically I like to Partition the DW and BI teams, though I take the perspective that your data mart ETL developer is part of the BI team which means you do need a bit of a flexible player in that BI ETL role though.

Once again its about people

A topic I like to hammer home is that most of your project concerns are not technical or process driven – it’s all about people, specifically people’s ability and willingness to adapt and learn. Picking team members who can adapt, are willing to adapt and can see the value to themselves in doing so are going to get you to the productivity nirvana that much faster.

As always, thoughts, comments and war stories welcome!

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